Remote Support Portal

Important Messages

If you need to log a call helpdesk ticket phone 1800 (Internal) 0151 552 1800 (External) or use the self service Icon on your desktop.

Otherwise access this link https://sdesk-prod/supportdesk/ whilst you're logged into windows to create a ticket on our portal.

Please only click a representatives name if you have been requested to do so.

When you click on a name, the download should appear in the top right corner or Microsoft EDGE.
Once it has completed downloading, please open the file, so Bomgar can connect to our Support Staff

Representatives Show Representatives Help Window

Session Key Show Session Key Help Window

BeyondTrust Remote Support